The short version
- We collect the information you give us (like your name, phone, email, and project details) so we can respond, give you an estimate, and do the work.
- We never sell your personal information, and we never share your phone number or text-message consent with anyone for their marketing.
- Texts from us are opt-in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
- Questions or requests? Call (509) 386-5583 or email [email protected].
This summary is not a substitute for the full text below.
Who we are
This Privacy Policy explains how JME Renovations LLC (“JME,” “we,” “us,” or “our”) handles personal information collected through our website, jmerenovations.com, and through phone calls, text messages, emails, and in-person estimates. By using our website or contacting us, you agree to the practices described here.
Information we collect
Information you give us
- Contact details, such as your name, phone number, email address, and the address of your project.
- Project details, such as the type of work you need, measurements, budget, timeline, and any photos you send us.
- Messages you send us by form, phone, text, or email, and your communication preferences.
Information collected automatically
- Device and browser information, IP address, approximate location based on IP address, pages you visit, and the website that referred you.
- This information is collected with cookies, pixels, and similar technologies (see “Cookies and tracking” below).
Information from other sources
- Lead and contact details from advertising platforms (for example, a form you submit on Facebook or Instagram), referral partners, and review sites.
How we use your information
- To respond to your questions and estimate requests.
- To schedule appointments, prepare quotes, and perform and manage your project.
- To send you calls, emails, and text messages about your request, appointments, and project, as permitted by your consent.
- To send promotional messages, only where you have agreed to receive them.
- To operate, maintain, and improve our website and services.
- To measure and improve our advertising.
- To comply with the law, resolve disputes, and protect our rights, our customers, and the public.
Text messaging (SMS)
If you opt in, JME Renovations LLC may send text messages to the phone number you provide about your estimate request, appointment scheduling and reminders, project updates, and customer service. If you separately opt in to promotional messages, we may also send occasional offers and announcements.
- Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
- You can also opt out at any time by calling (509) 386-5583 or emailing [email protected].
- Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors that support our services, such as customer service providers.
When our website forms ask for your consent to receive text messages, they use the following wording:
See our Terms of Service for the full text messaging terms.
Cookies and tracking
We and our service providers use cookies, pixels, and similar technologies to keep the website working, understand how visitors use it, and measure and improve our advertising. These may include analytics tools (such as Google Analytics) and advertising tools (such as the Meta Pixel).
You can block or delete cookies in your browser settings, and you can manage ad preferences in your Google and Meta account settings. Blocking cookies may affect how parts of the website work. Our website does not currently respond to “Do Not Track” browser signals.
How long we keep information
We keep personal information for as long as we need it for the purposes described in this policy, such as completing your project, honoring warranties, keeping business and tax records, and meeting legal obligations. When it is no longer needed, we delete it or make it anonymous.
How we protect information
We use reasonable administrative, technical, and physical safeguards to protect your information. No website, network, or storage system is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- Access, correction, and deletion: you can ask us what personal information we have about you, and ask us to correct or delete it.
- Text messages: reply STOP to any message to opt out.
- Emails: use the unsubscribe link in any marketing email, or contact us.
Depending on where you live, you may have additional privacy rights under state law. To make a request, call (509) 386-5583 or email [email protected]. We may need to verify your identity before completing a request, and we will respond within the time required by law.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to other websites
Our website may link to other websites, such as review sites and social media. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Changes take effect when they are posted.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
JME Renovations LLC113 S Andrea St, Milton-Freewater, OR 97862
Phone: (509) 386-5583
Email: [email protected]